Thank you for contacting **************! I apologize for any inconvenience with your return from order *********** Typically, as stated on our site, we would advise against shipping returns from multiple orders together in order to avoid such possible processing errors or delays. (The consumer indicated he/she ACCEPTED the response from the business.) If you have any other questions or concerns, please feel free to contact us again at Thank you and have a great day! You can expect this credit to post in the next 1-6 business days. That order was originally paid for via credit card, but was requested to be returned for Store Credit (which in turn was used to place order **********).Īs a one-time courtesy, since the refunded store credit balance has not been used, we were able to void the remaining balance and refund the $58.60 due back to your original credit card. You maybe thinking of your previous order, **********, placed on 10/1 for the Dolfin Women's AquaShape Solid Moderate Scoop Back One Piece Swimsuit Black - 10. This is the reason your refund was reissued via Store Credit as typically we are only able to refund to the same payment method used to place the order. This order was placed on 10/25 for the Dolfin Women's AquaShape Solid Moderate Scoop Back One Piece Swimsuit Black - 8 and paid for in full by Store Credit. Thank you for contacting ! I apologize for any misunderstanding regarding your order **********. I am very reasonable and have waited over 3 months! Live up to your commitments Swim Outlet! Just send the Jammers or give me a credit or a refund please. I have attempted to get credit through the credit card company but it seems this path has not been successful for reasons unknown to me. Even their electronic onsite order S014993355 as of says incomplete order. The swim season for my sons school is now over and the suit never arrived. The Jammers were not Cheap almost ***** and I was assured several times they would be sent. I did receive two pairs of swim goggles that were included in the order but the receipt says partial delivery ( Jammers not ready yet and needed to be specially made). After several attempts to reach out to representatives and being told several times they were behind, but to be delivered I still have not received the Item. Purchased two pair of goggles and a pair of Jammers from Swimoutlet on Friday December 2nd 2022 and still have not received the swim Jammers. Thank you for shopping at and have a great rest of your day! If you have any additional questions or concerns, please don't hesitate to contact us via phone, email or chat - we're happy to help however we can. We hope this information is helpful to you, and clarifies the resolution that was made in regards to your support request and return. Typically, that credit should be visible on your cards' billing statement within 2-4 business days after issue, depending on the processing speed of your financial institution. Because of this, your suit was returned to you and we sent an email notification of your return rejection. Your return was initially rejected due to signs of wear (residue on the inside of the suit, stretching) that *** not have occurred through use in a pool, but would ultimately render the item to not be in sellable condition. Thank you for your feedback on your recent return with ! We sincerely apologize for any confusion in regards to this process. Please help me get my money back and for them to return this suit. Cut me off when I was talking, told me no managers are working tonight call back another time. There was a mix up on their end not the customer end. Now two months later you sent the suit back to me? No this is not right. **************** stated that they received the suit the end of Jan. They just don't want to give me my money back. Today mathey se t the suit back stating that it was worn. I called the end of February bc I didn't receive my credit. I called in February and they told me they received the suit and will process my refund. The suit was too small couldn't go past her knees. Trek suit from swim outlet on line for my daughter for Christmas.
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